WorkSpace AI vs
Salesforce Agentforce
Agentforce is a capable enterprise agent platform. It's also enterprise-priced and bound to the Salesforce ecosystem. WorkSpace AI is built for small sales teams who want an AI colleague on their phone today. Here's where each fits — honestly.
| WorkSpace AI | Agentforce | |
|---|---|---|
| Designed for | Small sales teams · 1–50 | Enterprise · 500+ |
| Setup time | Minutes · guided onboarding | Weeks · admin + integrator |
| Starting price | Free to start · Pro US$19.99/mo (web) | Salesforce licence + usage |
| Mobile | Native iOS & Android | Web-first |
| Meeting capture | First-class · live transcription | Add-on |
| Lock-in | None · export anytime | Salesforce ecosystem |
| Pricing model | Subscription + transparent credits | Per-conversation + flex credits |
| Trust controls | PII redaction · audit · retention | Einstein Trust Layer |
| Best when | You want an AI colleague today | You're standardised on Salesforce |
Stay with Agentforce if…
- You're already standardised on Salesforce and your data lives there.
- You have 500+ seats and a dedicated admin / SI team to configure agents.
- You need the depth of the Salesforce platform and its enterprise governance.
- Procurement, not speed-to-value, drives your buying decision.
Choose WorkSpace AI if…
- You run a small sales team and want value in minutes, not a rollout project.
- Your team works from their phones — you want a native mobile app, not a web console.
- Meeting capture and follow-up matter; you want them first-class, not a bolt-on.
- You want a transparent, low monthly cost with no per-conversation surprises.
Pricing reference: WorkSpace AI has a free tier; Pro is US$19.99/month on the web. The mobile app offers a free trial then subscription via in-app purchase (price shown in-app). Salesforce Agentforce is priced per conversation (about US$2), via Flex Credits at US$500 per 100,000 credits (≈US$0.10 per agent action), or per user — on top of an underlying Salesforce CRM subscription, which is licensed separately per user. Figures from publicly available Salesforce materials, verified June 6, 2026. Salesforce, Agentforce and Einstein are trademarks of Salesforce, Inc. WorkSpace AI is not affiliated with or endorsed by Salesforce.
An AI colleague, live in minutes.
Start free, capture your next meeting, and let the assistant draft the follow-ups. No rollout project required.