WhatsApp commerce for Shopify, run as a real CRM — shared inbox, contacts, campaigns and cart recovery on the official WhatsApp Business API. Start free, then $19.99/mo for Pro. FavCRM adds no markup on Meta message fees.
US$19.99 /month · free plan · 7-day Pro trial
Your Shopify store — with WhatsApp attached.
Zoko is a strong Shopify-focused WhatsApp tool. If its catalog and commerce flows are central to how you sell, it may be the right fit. The honest split:
Why Shopify owners go looking for a Zoko alternative.
A higher monthly plan plus Meta’s message fees on top makes the real cost hard to read.
FavCRM Pro is $19.99/mo inside Shopify. We add no markup on Meta’s message fees.
A clock or a widget isn’t a CRM you can run your store on.
FavCRM’s free tier is a real CRM — inbox, contacts and pipeline, no card.
If you mainly answer customers and send the odd broadcast, a full commerce suite is overkill.
FavCRM does the core jobs well: inbox, contacts, pipeline, broadcast, automation.
A broadcast tool without a customer record behind each chat leaves you guessing.
FavCRM keeps a contact, history and pipeline stage behind every conversation.
Same official WhatsApp Business API. The difference is Shopify-native setup, a real free CRM, and clearer message costs before you send.
A Shopify WhatsApp app. $19.99 Pro.
Commerce-rich, but priced above FavCRM Pro.
Zoko is a well-built, Shopify-focused WhatsApp platform — strong if WhatsApp catalog and commerce flows are core to your store.
Its plans start above FavCRM Pro, and Meta’s message fees apply on top. Verify current pricing at zoko.io.
If you mainly need a shared inbox, contacts, broadcasts and cart recovery on a small Shopify store, FavCRM covers the same core jobs with a free real-CRM plan and $19.99 Pro.
Zoko characteristics described from its public pricing and product documentation as of June 2026; pricing and terms change — confirm current details at zoko.io. “Zoko” is a trademark of its respective owner; this is an independent comparison and is not affiliated with or endorsed by Zoko.
Every WhatsApp chat in one place, with a customer record and pipeline stage behind it.
Campaigns, cart recovery and automated replies on the $19.99 Pro plan.
Connect WhatsApp through the official API and see message costs clearly before you send.
Sync customers and orders, and send order updates over WhatsApp.
FavCRM WhatsApp CRM is the official-API inbox + CRM for small Shopify stores — not an enterprise contact-center, and not a tool that profits from Meta’s message fees.
No — Zoko’s plans are paid from the start (verify current pricing at zoko.io). FavCRM’s Shopify app starts free with a real shared inbox and customer records; Pro is $19.99/mo when you want campaigns and automatic cart recovery.
FavCRM is free to install from the Shopify App Store; Pro is $19.99/mo, billed through Shopify on your normal invoice. Meta’s per-message fees are passed through at cost — FavCRM adds no markup. Zoko’s plans start higher, and Meta’s fees apply on top there too.
Meta charges per template message on top of any platform subscription, and the rate varies by destination country — that applies to Zoko, FavCRM, and every other WhatsApp tool. What a vendor controls is whether those fees are passed through at cost. FavCRM adds no markup.
Yes. Your Meta WhatsApp Business Account stays yours — you reconnect the number in FavCRM, and your Shopify customers, orders and carts sync automatically on install. You are changing the software layer on top, not the number.
Free tier · no credit card
Cancel anytime · no contract · no setup fee.
Install from the Shopify App Store, run your inbox, organize your contacts, and move to Pro when you want broadcast and automation.
FavCRM WhatsApp Marketing is the Shopify app for WhatsApp inbox, campaigns, abandoned-cart recovery and loyalty.
See the Shopify app → Or compare with Pushdaddy →Or compare with WATI →