A free workspace with a real inbox, contacts and pipeline — not a trial. Broadcast, automation and Shopify cart-recovery for HK$149/mo (about US$19). You pay Meta’s message fees directly to Meta — we never touch them, so we can’t mark them up.
No credit card · 100 customer records · built for Shopify
Meta’s message fees stay between you and Meta — you see the Meta bill; we don’t touch it.
No copy-paste, no spreadsheet — the record builds itself.
Meta charges per message, by template category. Some platforms route that fee through their own billing, then add a software plan on top. We never touch Meta’s money — you pay Meta directly at their rate, and your bill from us is HK$149/mo, about US$19.
Every WhatsApp chat in one place, across your team — no more conversations stuck on one staff phone.
A customer record behind every number — history, tags, orders — that’s yours to keep, not the platform’s.
Move conversations new → quoted → won. A lightweight CRM, not just a broadcast tool.
Segmented WhatsApp campaigns to opted-in customers — approval-gated so nothing goes out by accident.
Auto-replies, order updates and follow-ups that fire on their own — drafted for approval where it counts.
Let an AI draft replies and summarise threads — you approve sends. Pay only for what the agent does.
Connect your store and recover carts where customers actually reply. Order confirmations, shipping updates and COD verification — all from one inbox, all on Meta’s direct rate.
Bring your WhatsApp Business number onto the official API — guided, no developer needed.
Bring customers from a spreadsheet or Shopify. Every chat attaches to a real record automatically.
Your team replies from one inbox; campaigns and order flows run on their own — approval-gated.
Meta’s per-message fees are paid directly to Meta at their published rates — we never bill them or mark them up.
Directly to Meta. You connect your own WhatsApp Business account and Meta bills you per message at their published rates — rates vary by template category and country. FavCRM never collects or routes those fees — which is exactly why we can’t mark them up. Your bill from us is HK$149/mo, about US$19, or $0 on the free tier.
No. The free workspace is a real CRM — shared inbox, contacts and pipeline — with no time limit and no card. It includes 100 customer records. You only pay when you want broadcast, automation and Shopify flows.
Price and honesty. We show a flat HK$149/mo software price for the automation stack, and Meta’s fee is paid directly by you at cost. We’re also a real CRM — inbox, contacts, pipeline — not just a broadcast tool.
No — FavCRM works as a standalone WhatsApp CRM. But on Shopify you get cart-recovery, order confirmations and COD verification out of the box.
Anywhere WhatsApp is how customers buy — Hong Kong, Southeast Asia, India, the Middle East and Latin America. The interface is in English, 繁中 and 粵.
Connect your number, import your contacts and run WhatsApp as a CRM today. No card, no markup, no invoice-two surprise.
FavCRM charges a flat software fee; Meta’s WhatsApp Business Platform message charges are billed directly by Meta to your account at Meta’s published rates — FavCRM does not collect or mark up those fees. WhatsApp is a trademark of Meta Platforms, Inc. FavCRM is not affiliated with or endorsed by Meta.